Why Isn't Your ISP (if you have one) a Utility?

“The rich are getting gouged, the poor are very often left out, and this means that we’re creating, yet again, two Americas, and deepening inequality through this communications inequality.” ~ Susan Crawford

The opening remark and this graphic are from an  interview Bill Moyers does this week with Susan Crawford on why the US is a disaster in terms of internet access and service.
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P.S.: The punchline to the interview is somewhat disappointing. Here it is:

BILL MOYERS: So briefly describe the need.
SUSAN CRAWFORD: All Americans need a fast, cheap connection to the internet.
BILL MOYERS: And the problem?
SUSAN CRAWFORD: A few companies control access in America and it's not in their interest to bring that fast, cheap access to us all.
BILL MOYERS: And the solution?
SUSAN CRAWFORD: The solution is for people to care about this issue, ask hard questions at every debate, make sure you elect people who will act and give your mayor air cover so that he or she can act to make sure that your city has this fast, competitive access.

Of course, Crawford wants to be appointed to the Federal Comunications Commission. So she is not able (willing?) to suggest that the solution actually is is something like an Occupy the FCC to put this on the political agenda and keep it there.